Privacy
Privacy policy
We collect the minimum we need to send you a pillow and, if you ask, to send you an email. We do not sell your data.
What we collect
When you place an order, our Shopify checkout collects your name, email address, delivery address and payment details. Payment details are processed by Shopify Payments and our payment providers; we do not see or store your full card number.
When you subscribe to our newsletter, we collect your email address and the date you subscribed. When you contact us, we collect your email and the contents of your message.
How we use it
We use your information to process orders, provide customer support, handle returns and guarantee claims, and — only if you opted in — send occasional emails about products, sleep tips and offers.
Who we share it with
We share the information needed to fulfil your order with Shopify (our ecommerce platform), our payment providers and our delivery partners. They are only given what they need to do their job.
Cookies
Our store uses cookies to keep your bag and session working. Shopify may also set analytics and checkout cookies. You can block cookies in your browser, but the cart and checkout may stop working.
Your choices
You can unsubscribe from marketing emails at any time using the link in the footer of every email. You can ask us for a copy of your personal information, or ask us to correct or delete it, by emailing hello@pobopobo.com.
Contact
Privacy questions: hello@pobopobo.com. We will respond within a reasonable period and in line with the Australian Privacy Principles.